Effective date: May 8, 2026 These Terms of Service explain the rules that apply when you browse Dolphin TCG, create an account, place an order, choose shipping, select payment, or contact support.
Use of the Store
Dolphin TCG is a retail ecommerce store for trading card game products, sealed goods, accessories, and related collector supplies. You may use the store only for lawful personal or business purchasing activity.
You agree not to interfere with store operation, misuse checkout, attempt unauthorized access, scrape protected systems, or place fraudulent orders.
Product Listings and Availability
We work to keep product names, images, condition notes, quantities, prices, and availability accurate. Inventory can change quickly, and an item is not reserved until checkout is completed and the order is accepted.
For trading cards, condition, language, printing, edition, and other collector details are shown when available. Review the listing and cart carefully before placing an order.
Orders and Acceptance
Submitting an order is an offer to purchase the items in your cart. We may accept, decline, cancel, or limit an order when required by inventory, payment, fraud screening, shipping restrictions, pricing errors, or suspected misuse.
If an accepted order cannot be fulfilled, we will contact you using the information provided at checkout and issue any applicable refund through the original payment method.
Pricing, Taxes, and Promotions
Prices are shown in the checkout currency before any applicable shipping, taxes, discounts, or fees. The final checkout total controls your purchase amount.
Promotions, discounts, and free shipping offers may have eligibility requirements, expiration dates, minimum order values, product exclusions, or country limits.
Payment
Available payment methods are shown during checkout. Online payments are processed by our payment provider, and Cash on Delivery is available only where enabled for the selected order and destination.
You represent that you are authorized to use the selected payment method. Orders may be delayed or cancelled if payment cannot be validated or collected.
Shipping and Delivery
Shipping methods, estimated delivery windows, and shipping charges are shown at checkout. Delivery dates are estimates and may be affected by carrier delays, address issues, weather, customs, or other events outside our control.
You are responsible for providing a complete and accurate shipping address. Additional charges or delays may apply if a package must be rerouted, reshipped, or returned because of incorrect address information.
Returns, Refunds, and Order Issues
If your order arrives damaged, incomplete, incorrect, or materially different from the listing, contact support promptly with your order number and photos of the packaging and item condition.
Refund or replacement eligibility depends on product type, condition, order history, and applicable law. Opened sealed products, altered cards, and items damaged after delivery may not qualify for return unless required by law.
Accounts and Communications
You are responsible for keeping account credentials secure and for activity under your account. We may send transactional messages about orders, payments, shipping, account security, and support.
Marketing communications, when offered, can be managed through unsubscribe or preference tools included with those messages.
Intellectual Property
The Dolphin TCG site design, text, photography, graphics, branding, and software are owned by Dolphin TCG or its licensors. You may not copy, modify, distribute, or exploit store content except as allowed by law.
Trading card names, marks, and artwork may belong to their respective owners. Dolphin TCG is not affiliated with those owners unless expressly stated.
Limitation of Liability
To the maximum extent permitted by law, Dolphin TCG is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the store or products purchased through it.
Nothing in these terms limits liability that cannot be limited under applicable law.
Changes to These Terms
We may update these Terms of Service as store operations, legal requirements, or checkout features change. The effective date shows when the current version applies.
Continued use of the store after changes means you accept the updated terms.
Contact
For order support, policy questions, or account help, contact Dolphin TCG through the support channels listed on the store or in your order confirmation.